MissionSquare Retirement wants you to be confident that your retirement investments are safe and secure. Our MissionSquare Retirement Security Guarantee means we will reimburse you for all losses from your MissionSquare Retirement account(s) that are the result of unauthorized activity through no fault of your own.
No action is required by participants to qualify for the MissionSquare Retirement Security Guarantee. All MissionSquare Retirement accounts are automatically eligible to receive this guarantee as long as participants take the necessary security steps outlined in the guarantee.
These steps include but are not limited to:
- Making sure your contact information with MissionSquare Retirement is current
- Regularly monitoring your account for suspicious activity. At least quarterly is recommended.
- Notifying MissionSquare Retirement immediately at (833) 423-BART (2278) if there are any account discrepancies
- Safeguarding your account information
- Securing your accounts and devices through strong and unique passwords
The MissionSquare Retirement Security Guarantee protects your retirement savings so you can retire well when you’re ready. You can help information secure by registering your BART retirement account through the participant website, completing the verification steps, and then establishing a password-protected account.
Additional Details: All of your MissionSquare Retirement-administered accounts are covered under the MissionSquare Retirement Security Guarantee. The guarantee does not cover other accounts that are owned by participants and held at other institutions, unauthorized activity by an employer or plan sponsor representative with access to your account, or your own fraudulent acts and omissions. If you intentionally or negligently grant authority to or share your MissionSquare Retirement account information or access credentials with any other persons or entities, their activity will be considered authorized by you and therefore not covered by the guarantee. If you have a claim, we will ask for your cooperation with our investigation and we may ask you to take certain actions, such as filing a police report or providing an affidavit. The guarantee does not cover legal expenses, taxes, or lost opportunity costs. MissionSquare Retirement will determine the amount and form of any reimbursement provided under the guarantee in its sole discretion. MissionSquare Retirement reserves the right to modify or withdraw this guarantee at any time.